Digital Adoption Platform Lead
New
S
Sargent & LundyEngineering Training
United StatesTemporaryLead
Salary$78,016 - $119,191 / year
Apply NowOpens the employer's application page
Job Details
- Experience
- 5+ years
- Required Skills
- Project ManagementBusiness AnalysisQuality AssuranceChange ManagementWorkday
Requirements
- 5+ years of professional experience in digital adoption, learning technology, instructional design, performance consulting, business analysis, software implementation, or similar positions.
- Bachelor’s degree in Information Systems, Business, Instructional Design, Educational Technology, User Experience Design, Journalism, or a similar field.
- Demonstrated experience conducting needs analysis and translating business workflows into WalkMe solution designs.
- Proven experience building, testing, deploying, and maintaining WalkMe solutions using the full suite of apps.
- Experience creating project workflows, governance models, standards, and templates for DAP.
- Strong understanding of user-centered design, change management, performance support, and adult learning principles.
- Excellent written and verbal communication skills.
- Strong project management, prioritization, and organizational skills with a commitment to quality assurance.
- Ability to work independently in an emerging capability area.
- WalkMe certification in Builder, Project Lead, or Program Manager roles is a plus.
- Experience supporting WalkMe for Workday is a plus.
Responsibilities
- Act as the primary point of contact for the WalkMe Workday implementation project.
- Coordinate with external partners and internal subject-matter experts to define requirements and build solutions.
- Manage project scope, schedules, risks, and communications.
- Define and document a scalable end-to-end DAP lifecycle, including intake, design, testing, and deployment.
- Establish standards, templates, and governance models for DAP solutions.
- Lead intake and scoping activities to translate business problems into user-centered solution designs.
- Configure and troubleshoot WalkMe solutions using features like smart walkthroughs and contextual guidance.
- Monitor engagement and task completion using WalkMe Insights to drive continuous optimization.
View Full Description & ApplyYou'll be redirected to the employer's site
