Group Retention Executive
New
H
HumanaGroup Insurance
United StatesFull-TimeMiddle
Salary$48,800 - $115,900 per year
Apply NowOpens the employer's application page
Job Details
- Languages
- Bi-lingual (English/Spanish)
- Experience
- 2+ years
- Required Skills
- Account ManagementClient relationship management
Requirements
- 2+ years' experience selling or retaining within the employer group insurance environment.
- Understanding of employer procurement process.
- Client management experience.
- Business and Financial Acumen.
- Ability to develop positive, collaborative client relationships.
- Active life and health license.
- Strong communication skills (written, verbal, and presentation).
- Ability to work from a dedicated space lacking ongoing interruptions.
Responsibilities
- Oversee customer account management for existing 2 – 99 ancillary accounts, including negotiating contracts and agreements.
- Build relationships with brokers and agents.
- Achieve retention sales goals and add on sales goals for defined book of business.
- Develop and oversee customer retention campaigns.
- Liaise between assigned clients and internal areas for escalated issues.
- Represent the company at community events, associations, and industry organizations.
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