Remote Customer Support Agent (P&C)
New
J
Jerry.aiInsurance
Jerry.ai is only able to hire full-time salaried employees who currently reside in AZ, CA, CO, FL, GA, IL, MA, NC, NJ, NV, NY, OR, TN, TX, UT, VA, or Ontario, Canada, and full-time hourly employees who currently reside in AZ, FL, GA, NV, NY, NC, TN, TX, UT, or VA.Full-TimeMiddle
Salary$19.00 - 21.00
Apply NowOpens the employer's application page
Job Details
- Experience
- 2+ years
- Required Skills
- Customer service
Requirements
- 2+ years of experience working in a call center environment
- Ability to multitask and manage multiple competing priorities
- Passion for helping others
- Willingness to obtain P&C license (company paid, expected within 60 days of start)
Responsibilities
- Respond to inbound calls from existing customers
- Process service requests such as adding/removing vehicles and drivers, adding lienholder information, and sending policy documents
- Help customers with questions regarding existing insurance policies in relation to coverages or policy benefits
- Make changes to existing insurance policies
- Retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation
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