Senior Product Manager, CRM & Engage
New
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GivebutterNonprofit Software / B2B SaaS
Work remotely from one of our 10 hubs (Austin, Denver, Indianapolis, Los Angeles, San Francisco, New York, Salt Lake City, Minneapolis, Seattle, and Nashville).Full-TimeSenior
Salary$178K - $204K
Apply NowOpens the employer's application page
Job Details
- Experience
- 7+ years
- Required Skills
- SQLProduct ManagementCross-functional Team LeadershipProduct AnalyticsA/B testingGenerative AI
Requirements
- 7+ years of product management experience working on high scale B2B SaaS or consumer software products.
- Demonstrated ability to own a product area end-to-end: strategy definition, roadmap execution, and driving business & customer outcomes.
- Strong analytical skills; comfortable with SQL and product analytics tools (e.g., PostHog, Mixpanel, Amplitude, or Hex).
- Superb written and verbal communication; able to simplify the complex and articulate the "why" to ICs and executives alike.
- Track record of building effective working relationships with Design, Engineering, Marketing, Sales, Data, and Finance teams.
- Skilled at incorporating AI tools like Claude into your workflow without sacrificing quality of outputs.
- Demonstrated ability to build repeatable product discovery practices across a team or pod.
- Experience running A/B tests and interpreting results to inform product decisions.
- Familiarity with marketing technology tools (a plus).
- Familiarity with nonprofit technology or the broader social good sector (a bonus).
Responsibilities
- Own the product strategy and roadmap for Givebutter’s suite of donor management, marketing, and reporting tools, balancing short-term and long-term investments to drive meaningful outcomes for customers and the business.
- Drive adoption, retention, and monetization of Givebutter Plus in partnership with our Growth and Revenue teams.
- Lead discovery across your product area: run customer research, synthesize qualitative and quantitative insights, and frame clear problems worth solving for your design and engineering counterparts.
- Define and communicate the "why" behind the work, connect product initiatives to company strategy, and ensure the team has clear success criteria.
- Partner with Product Design and Engineering to build cohesive solutions; champion tasteful UX decisions and ensure we experiences ship coherently end-to-end.
- Use data to guide decisions, navigate ambiguity with clear hypotheses, and build data-informed decision habits across your pod.
- Align stakeholders across functions, manage tradeoffs, and keep multiple initiatives moving without sacrificing quality.
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