Senior Manager, Retail Operations
New
T
TinuitiDigital Marketing
United StatesFull-TimeManager
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Experience
- 7-10 years
- Required Skills
- Amazon RDSData AnalysisMicrosoft ExcelPowerPointGoogle WorkspaceAccount Management
Requirements
- 7-10 years of experience in commerce roles.
- Proven track record of executing successful campaigns and meeting client goals.
- Previous management experience.
- Understanding of commerce platforms such as Amazon, Walmart, and Criteo.
- Demonstrated success analyzing data and using analytics tools to drive marketing decisions.
- Advanced computer skills including Google Suite, Microsoft Excel, and PowerPoint.
- Ability to multitask, prioritize, and manage time effectively.
- Excellent communication and interpersonal skills.
- Ability to work effectively with external and internal teams.
- Hands-on commerce media or operations account management experience is a plus.
Responsibilities
- Monitor and drive successful client delivery and strategy to meet goals for all assigned clients.
- Act as leadership support, foster client relationships, and serve as a point of escalation for key accounts.
- Build client trust and create actionable plans to reach target client satisfaction scores.
- Proactively identify opportunities for account growth and service line expansion.
- Manage the onboarding and account transition process to ensure goal alignment.
- Develop Account Managers and Managers through mentorship and performance feedback.
- Assist leadership with team initiatives, hiring, and process development.
- Manage team KPIs and support the achievement of forecasted revenue and Same Store Growth (SSG) targets.
- Maintain annual certifications for relevant commerce platforms.
View Full Description & ApplyYou'll be redirected to the employer's site
