Chief of Staff
V
Viewline VenturesAlternative markets, FinTech
Philadelphia, Pennsylvania, United States. Jersey City, New Jersey, United StatesFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- Two or more years
- Required Skills
- Project ManagementOperations ManagementGoogle WorkspaceNotion
Requirements
- 2+ years of experience in Chief of Staff, strategy and operations, consulting, banking, or startup generalist roles.
- Proven ability to streamline complex workflows in fast-moving environments.
- Strong written communication skills with the ability to represent executive voice.
- Ruthless prioritization capabilities to manage competing business demands.
- Tech-savvy with the ability to learn new software rapidly and write technical requirements briefs.
- High emotional intelligence and discretion in managing sensitive stakeholder relationships.
- Self-starter mindset with the ability to build processes from scratch without explicit instruction.
- Ability to thrive in a high-ambiguity, changing environment.
Responsibilities
- Buy back the founder's time by systematizing or delegating operational tasks currently managed by leadership.
- Fix bottlenecks in the onboarding and conversion funnels to improve efficiency.
- Define and implement performance metrics and quotas for various teams.
- Develop and launch new internal functions, such as customer support, from scratch.
- Own special projects end-to-end, including new market launches and senior hiring initiatives.
- Prioritize and manage business objectives, including serving as a gatekeeper for the founder's time and priorities.
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