Consultant Systems Support Engineer
New
T
ThoughtworksTechnology Consultancy
Austin, Texas; United Arab EmiratesFull-TimeMiddle
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Languages
- English
- Required Skills
- AWSPythonAgileGCPJavaAzure.NETCI/CD
Requirements
- Programming experience with Java and .Net.
- Understanding of cloud platforms including AWS, Azure, or GCP.
- Scripting proficiency in Python and PowerShell.
- Experience working with relational or non-relational databases.
- Experience with CI/CD tools such as Jenkins or Azure Pipelines.
- Exposure to application monitoring tools like DataDog, Prometheus, or Grafana.
- Comfortable working with Agile methods such as Scrum and Kanban.
- Ability to ensure high-quality, well-tested bug fixes and code enhancements.
- Strong communication and articulation skills in English.
- Ability to conduct Q&A discussions with senior stakeholders.
- Willingness to participate in a rotation-based 24x7 team.
- Ability to handle multiple engagements simultaneously.
Responsibilities
- Work with incident management processes and tools.
- Debug business-impacting issues by navigating complex application systems.
- Follow standards and best practices to ensure system efficiency, stability, and availability.
- Use continuous delivery practices to evolve and deliver high-quality software in collaborative teams.
- Leverage logging techniques to monitor, alert, and identify the root cause of incidents.
- Derive meaningful reports and KPIs to improve incident response times.
- Apply technology radar insights to solve client-specific problems.
View Full Description & ApplyYou'll be redirected to the employer's site
