Director of Quality Assurance
C
ComfrtApparel and Home Textiles
United StatesFull-TimeDirector
Salary not disclosed
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Job Details
- Experience
- 10+ years
- Required Skills
- Quality Assurance
Requirements
- 10+ years of experience in quality assurance/quality control within apparel and/or home textile manufacturing.
- 10+ years of people management experience with a track record of building and scaling teams.
- Extensive experience working with overseas vendors in China, Vietnam, and Cambodia.
- Expert knowledge of quality, safety, and regulatory compliance standards in the US, EU, Canada, Australia, and UK.
- Strong working knowledge of home textile-specific testing standards (AATCC, ASTM, 16 CFR).
- Experience managing quality across DTC/e-commerce and wholesale/retail channels.
- Familiarity with sustainable textile certifications like OEKO-TEX, GOTS, and bluesign.
- Deep expertise in international labeling requirements and flammability disclosures.
- Ability to travel internationally for factory audits, inspections, and retail meetings.
- Strong proficiency in MS Excel, Google Sheets, and digital communication tools.
- Ability to operate successfully in a fast-paced, high SKU count business environment.
Responsibilities
- Own and drive the global QA strategy, frameworks, SOPs, and compliance standards across all vendors and categories.
- Build, lead, and mentor a high-performing QA team to support rapid global expansion.
- Monitor and interpret regulatory landscapes across international markets, including US, EU, Canada, Australia, and UK.
- Develop and enforce compliance programs aligned with requirements of major retail partners.
- Establish, document, and evolve quality benchmarks for apparel, home textiles, and accessories.
- Lead root cause analysis for quality issues and drive corrective action plans with vendors.
- Manage global vendor performance, including quality scorecards, audits, and factory evaluations.
- Oversee the end-to-end inspection lifecycle, including pre-production meetings and final inspections.
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