Sr. Forward Deployed Automation Strategist

New

Cohere HealthHealthcare Technology

Fully remote opportunityFull-TimeSenior

Salary$100,000 - $115,000 annually

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Job Details

5+ years of experience working in a client facing role
Demonstrated expertise in building client relationships and driving client engagement, value, and satisfaction
Understanding of healthcare systems, medical terminologies, clinical workflows, and regulations
Advanced proficiency in Microsoft Excel and PowerPoint
Proficiency with building and/or maintaining dashboards in self-service business intelligence tools such as Tableau or PowerBI
Proficiency with using SQL to extract insights from complex healthcare data sets
Ability to develop deep product expertise and leverage it to guide customers and solve strategic issues
Experience interfacing with internal, cross-functional stakeholders on the definition of KPIs and product enhancements
Bachelor’s degree

Consult Platform-as-a-Service (PaaS) clients on designing an optimal decision automation program that maximizes platform value
Translate complex client requirements into a detailed technical blueprints for development teams to leverage when implementing new clients
Collaborate with Product, Development, Design, and Engineering teams in scoping new functionality, or enhancing existing functionality, to meet client automation needs
Develop strategic roadmaps related to continuous improvement of decision automation performance in order to drive increased value for clients
Analyze authorization data and leverage data visualization softwares to build and maintain analytical reports that inform internal and external stakeholders on platform performance
Ensure client’s KPIs are met and ensure end-to-end automation success for each client through each stage of customer lifecycle
Identify opportunities to scale and improve consultation workflows

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