Associate Executive Director
New
J
JobgetherSenior Living
Based in the United StatesFull-TimeManager
Salary105,000 - 115,000 USD per year
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Job Details
- Languages
- English
- Experience
- One to three years of management experience
- Required Skills
- LeadershipOperations ManagementFinancial ManagementMicrosoft OfficeCustomer serviceTime Management
Requirements
- Bachelor’s degree in a related field or an equivalent combination of education and professional experience.
- One to three years of management experience in a comparable environment, preferably involving senior living, hospitality, healthcare, or another service-focused operation.
- Demonstrated ability to lead teams, influence others, and achieve results through department leaders and associates.
- Strong customer service, interpersonal, leadership, and communication skills.
- Ability to make sound independent decisions and exercise good judgment in complex or time-sensitive situations.
- Strong organizational and time-management skills, with the ability to prioritize, manage multiple responsibilities, and meet operational demands.
- Proven problem-analysis and resolution capabilities at both strategic and functional levels.
- Proficiency with Microsoft Office, internet-based tools, and industry-specific software used for marketing, payroll, and accounts payable/receivable.
- Ability to communicate effectively in English, both verbally and in writing.
- Ability to meet applicable state licensing requirements where required.
Responsibilities
- Partner with the Executive Director to oversee day-to-day community operations, ensuring high standards of quality, service, resident satisfaction, associate engagement, and operational efficiency.
- Support the management of multiple areas of the community, including hospitality, health services, dining, programming, sales, maintenance, and business office functions.
- Help drive strong financial and operational results while maintaining a resident-focused approach to decision-making.
- Provide direct leadership to approximately three to five department heads, while supporting the Executive Director with the direction and development of other department leaders and associates.
- Interview, hire, onboard, train, and develop associates in accordance with organizational policies and applicable regulations.
- Plan, assign, and direct work while monitoring performance, recognizing achievements, addressing performance concerns, and resolving employee complaints or workplace issues.
- Participate in regional rotations and training across communities to develop comprehensive operational and leadership expertise.
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