Senior Director, Operational Strategic Initiatives
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JobgetherHealthcare Revenue Cycle
Based in United StatesFull-TimeDirector
Salary$117,400–$176,100
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Job Details
- Required Skills
- Project ManagementStakeholder management
Requirements
- Significant professional experience in healthcare revenue cycle operations (Patient Access and/or Pre-Access).
- Demonstrated experience leading complex operational or technology implementations in an enterprise healthcare environment.
- Proven ability to manage multiple concurrent projects with competing priorities and firm deadlines.
- Strong organizational, analytical, critical-thinking, and problem-solving capabilities.
- Ability to work independently and deliver results with minimal oversight in a remote environment.
- Strong relationship-building and stakeholder management skills to influence leaders, vendors, and clients.
- Excellent written, verbal, communication, collaboration, and leadership skills.
- Experience with revenue cycle technology vendors such as Waystar, Experian, or comparable platforms (preferred).
- Familiarity with relevant healthcare revenue cycle systems, processes, and client operations (preferred).
- CRCR certification (preferred, or willingness to obtain).
- Bachelor’s degree or equivalent combination of education and professional experience (preferred).
Responsibilities
- Lead strategic operational and technology initiatives from initial planning through implementation, deployment, and go-live.
- Manage multiple concurrent enterprise projects, balancing competing priorities, stakeholder alignment, and accountability.
- Drive technology implementations across Patient Access and Pre-Access, including insurance verification, coverage discovery, and call center technologies.
- Partner with operational teams, technology providers, vendors, and client stakeholders to redesign workflows and improve performance.
- Monitor and influence key performance indicators like denials reduction, point-of-service collections, and labor efficiency.
- Identify project risks and dependencies while proactively developing mitigation strategies.
- Serve as a subject matter expert on front-end technology and revenue cycle improvement.
- Provide leadership, direction, and oversight to assigned team members, including management of an analyst role.
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