Principal Product Manager - Customer Experience and AI
New
C
Constant ContactMarketing Software
Remote, US or Remote Ontario, CanadaFull-TimePrincipal
Salary148,782 - 185,977 USD per year
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Job Details
- Experience
- 8+ years
- Required Skills
- AgileData AnalysisProduct ManagementMentoringSaaS
Requirements
- 8+ years of experience in product management, specifically within SaaS.
- Proven track record of moving the needle on retention and growth metrics.
- Strong ability to articulate and defend a product vision to executive audiences.
- Active user of AI tools to enhance product management efforts and productivity.
- Demonstrated ability to mentor and coach other product managers.
- Deep empathy for small business owners and a user-centric mindset.
- Ability to thrive in fast-paced, agile, and collaborative environments.
- Strong strategic thinking with a clear perspective on product quality.
Responsibilities
- Drive strategy and execution for key growth levers focused on customer outcomes.
- Develop and defend product visions using research and behavioral metrics.
- Lead a team of engineers and designers to deliver ROI-driven, research-backed visions.
- Mentor other product managers to improve discovery, strategic thinking, and execution.
- Partner across the organization to clarify requirements and navigate ambiguous problem spaces.
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