Senior Product Manager- Patient Experience
New
T
TailorCareDigital Health
United StatesFull-TimeSenior
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Experience
- 5+ years of product management experience; 3+ years experience in healthcare, digital health, or regulated consumer platforms
- Required Skills
- Data AnalysisProduct Management
Requirements
- 5+ years of product management experience, with significant ownership of B2C or patient-facing products.
- 3+ years experience in healthcare, digital health, or regulated consumer platforms.
- Proven experience launching and scaling consumer-grade applications (mobile and/or web).
- Strong understanding of patient journeys, engagement mechanics, and behavior change.
- Experience working closely with designers on UX, usability, and accessibility.
- Data-driven mindset with ability to define metrics, run experiments, and interpret insights.
- Comfortable operating in ambiguous problem spaces and turning loose concepts into shipped products.
- Excellent communication and stakeholder management skills.
- Bachelor’s degree required.
- Clinical or health-related background is a plus.
Responsibilities
- Own the product vision and roadmap for TailorCare’s patient-facing platforms (web and mobile).
- Translate patient needs, clinical goals, and business priorities into high-impact product initiatives and features.
- Drive discovery through patient research, usability testing, data analysis, and direct patient feedback.
- Help design and deliver end-to-end patient journeys (onboarding, intake, education, triage, engagement, adherence).
- Partner with clinical and operations teams to ensure digital experiences align with real-world care workflows.
- Collaborate with design and engineering to build delightful, accessible, and scalable B2C products.
- Define success metrics (activation, engagement, conversion, retention, outcomes) and continuously optimize.
- Incorporate AI-powered and personalization features to improve patient guidance and care navigation.
- Serve as the connective tissue across product, clinical, and development teams to ensure cohesive execution.
View Full Description & ApplyYou'll be redirected to the employer's site
