Implementation Consultant
P
PokaManufacturing Software
United Kingdom or GermanyFull-TimeMiddle
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Languages
- English
- Required Skills
- Project Management
Requirements
- Strong project management and organisational skills
- Proven experience facilitating workshops or delivering training in a professional setting
- Excellent communication and interpersonal skills, comfortable engaging with shop-floor teams and senior stakeholders
- Fluency in English
- Willingness to travel, typically once a month or as needed
- Experience in Oil & Gas or adjacent process/energy industries (highly desirable)
- Experience in manufacturing, operations, or SaaS in a consulting/implementation role (an asset)
- Ability to adapt in a fast-changing environment and work independently across global teams
- French proficiency is a strong asset
Responsibilities
- Act as the primary point of contact during onboarding, aligning customer expectations with clear, measurable outcomes
- Collaborate with customers to define project scope, use cases, and the KPIs that drive business results
- Facilitate impactful training sessions and onboarding workshops — virtual and onsite — tailored to each customer's needs
- Own the Oil & Gas Reference Configuration Blueprint, use case packs, and master use-case delivery documents
- Partner closely with Sales, Customer Success, and Product teams to ensure a seamless customer journey
- Contribute to the continuous evolution of Poka's onboarding methodology, enhancing scalability, automation, and standardisation
- Support prospects during their trial of Poka and deliver refresher or advanced training for existing customers
View Full Description & ApplyYou'll be redirected to the employer's site
