Senior Technical Project Manager
New
O
OneReach.aiSoftware, Automation
USA, RemoteFull-TimeSenior
Salary115,000 - 145,000 USD per year
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Job Details
- Languages
- Fluent English (written and spoken)
- Experience
- 5+ years
- Required Skills
- Stakeholder management
Requirements
- 5+ years of experience in technical account management or technical project/program management in a software, automation, or technology-driven environment.
- Bachelor’s degree in a technical field (Computer Science, Engineering, or related) or equivalent hands-on experience.
- Demonstrated experience working directly with clients or enterprise stakeholders, balancing delivery execution with relationship management.
- Strong documentation and organizational skills, with experience producing structured internal and external program artifacts such as status reports, risk logs, and delivery dashboards.
- Solid understanding of software development lifecycles, system integrations, and automation architectures.
- Experience translating operational or customer requirements into clear, actionable technical plans.
- Excellent communication, presentation, and stakeholder management skills, with the ability to translate complex technical concepts for non-technical audiences.
- Fluent English (written and spoken).
Responsibilities
- Lead planning and delivery of multiple concurrent projects, ensuring alignment with customer goals and organizational priorities.
- Build expertise in the OneReach.ai Communication Studio and related technologies (Voice, SMS, NLU, low-code/no-code).
- Develop and maintain account roadmaps, ensuring visibility, accountability, and clear progress reporting across stakeholders.
- Ensure all technical and business requirements are properly gathered, validated, and communicated to implementation teams.
- Identify and manage interdependencies, risks, scope, and resources across teams to ensure on-time, high-quality delivery.
- Collaborate with delivery, product, and growth teams to align on priorities, timelines, and deliverables.
- Serve as a primary point of contact for clients, facilitating design sessions, progress reviews, and key decision meetings.
- Represent the company during onsite customer and partner meetings.
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