Account Manager (Pharma/MarTech)

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VisevenPharma MarTech

APAC region, Japan preferredFull-TimeMiddle

Salary not disclosed

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Job Details

5+ years of experience in Account Management, Customer Success, or Sales in a B2B environment (SaaS, MarTech, or enterprise software preferred).
Fluent or native proficiency in both Japanese and English.
Proven experience working with the Japanese market.
Proven experience managing enterprise client portfolios with account budget planning and P&L management.
Strong project and account management capabilities with a focus on driving outcomes.
Ability to work effectively at both strategic and operational levels.
Experience with CRM systems (e.g., Salesforce) and forecasting tools.
Strong data analysis skills with the ability to monitor KPIs and identify trends.
Understanding of the pharmaceutical industry and digital transformation trends is a plus.
Excellent communication, relationship-building, and proactive, solution-oriented mindset.

Own the full sales cycle within the assigned territory, from prospecting and qualifying new business to closing deals.
Develop and execute long-term account strategies to drive growth, upselling, and expansion.
Manage account profitability, budget planning, and financial performance.
Coordinate communication and project initiatives between customers, regional teams, and internal functions.
Build trusted relationships with decision-makers and stakeholders to ensure high customer satisfaction.
Conduct sales research, analyze trends, and identify new opportunities for growth.
Manage and execute digital projects for clients with technical team support.
Create and implement workflow process improvements and maintain departmental records.

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