Lead Product Designer (Commerce)
New
H
HighLevelSaaS, B2B Platform
United States, US and India time zonesFull-TimeLead
Salary152,000 - 191,000 USD per year
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Job Details
- Experience
- 7+ years of relevant product design experience, with 2+ years in a leadership, mentorship or design direction capacity
- Required Skills
- Product designPrototypingSaaS
Requirements
- 7+ years of relevant product design experience, with 2+ years in a leadership, mentorship or design direction capacity.
- Experience in SaaS, B2B, platform, workflow-heavy or other complex digital product environments.
- An exceptionally strong portfolio that demonstrates systematic thinking, customer empathy, exceptional craft, measurable product impact and leadership.
- Proven experience leading data-informed product design across the full lifecycle, including research, information architecture, interaction design, visual design, prototyping, content strategy and usability testing.
- Exceptional visual and interaction design craft, with deep care for hierarchy, layout, typography, grids, spacing, motion, usability, accessibility and product quality.
- Experience designing for AI-driven or intelligent interfaces, including collaboration with machine learning, data, automation or platform teams.
- Experience using AI-powered tools for exploration, prototyping, critique, synthesis or workflow acceleration.
- Deep fluency in design systems, accessibility standards, reusable patterns and scalable product experience decisions.
- Strong cross-functional leadership skills and the ability to work fluently with product managers, engineers, data partners, customer-facing teams, senior stakeholders and other designers.
- Excellent communication and facilitation skills.
Responsibilities
- Lead design strategy and execution for one or more defined product pillars, translating customer needs, business goals and technical constraints into clear experience direction.
- Partner with product and engineering leaders to shape product vision, prioritize opportunities and align teams around high-quality outcomes within your area.
- Influence leadership decisions through customer empathy, data synthesis, product judgment, storytelling and strong design rationale.
- Drive quality reviews and set standards for usability, accessibility, interaction quality, visual consistency and design-system alignment.
- Mentor designers, improve critique, strengthen shared patterns and make design standards easier to adopt.
- Define and socialize metrics for design quality and impact, including usability, accessibility, task success, adoption, retention or customer satisfaction.
- Lead complex discovery and design work through ambiguity with clarity, speed and craft inside a defined product scope.
- Collaborate effectively across US and India time zones in a 100% remote environment.
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