Vice President, Account Management
New
C
CeligoIntegration Automation iPaaS
Location: USFull-TimeManager
Salary100,000 - 200,000 USD per year
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Job Details
- Experience
- 7+ years in Account Management or Sales, with at least 5+ years in a people-management role
- Required Skills
- People ManagementCustomer SuccessAccount ManagementCRMData analytics
Requirements
- 7+ years in Account Management or Sales.
- 5+ years in a people-management role, including managing managers.
- Proven track record of owning net revenue retention, expansion ARR, and renewal targets in a B2B SaaS environment.
- Experience leading multi-team AM or CS organizations (3+ teams / 20+ ICs) in high-growth SaaS.
- Deep familiarity with the B2B SaaS customer lifecycle.
- Demonstrated success in building processes, playbooks, and operating cadences.
- Experience managing complex, multi-stakeholder deals.
- Executive presence with the ability to influence at the CxO level.
- Strong analytical skills with experience building and interpreting health dashboards.
- Background in eCommerce or complex technical software is a plus.
Responsibilities
- Lead and scale three Account Manager teams, spanning SMB, mid-market, and strategic segments.
- Own net revenue retention, expansion ARR, and renewal targets for the full portfolio.
- Build and execute rigorous forecasts providing pipeline visibility to the CRO and Finance.
- Standardize account planning, QBR/EBR processes, and renewal workflows across teams.
- Partner with cross-functional leadership in Sales, Customer Success, Product, and Engineering.
- Maintain executive-level relationships with strategic and at-risk accounts.
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