IT Systems Administrator

New
E
Epic KidsEdTech
Remote, USFull-TimeMiddle
Salary not disclosed
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Job Details

Experience
5+ years
Required Skills
Google Workspace

Requirements

  • 5+ years of experience in IT administration or IT operations.
  • Hands-on experience with identity, endpoint, and business-application administration.
  • Proven experience supporting formal compliance programs such as SOC 2 or ISO 27001.
  • Working knowledge of IAM concepts including SSO, MFA, and user lifecycle management.
  • Experience administering Google Workspace or comparable productivity suites.
  • Strong technical troubleshooting skills across hardware, OS, networking, and SaaS.
  • Clear communication and documentation skills for technical and non-technical stakeholders.
  • Bachelor's degree or equivalent practical experience.
  • Experience managing macOS fleets with modern MDM platforms like Jamf or Kandji is preferred.
  • Experience with compliance automation platforms like Vanta or Drata is preferred.

Responsibilities

  • Administer corporate identity and access across Google Workspace and business applications.
  • Evolve the identity stack including single sign-on, lifecycle automation, and tooling.
  • Own end-to-end user lifecycle management from provisioning to deprovisioning.
  • Conduct periodic user access reviews and drive remediation efforts.
  • Enforce authentication and device security standards including encryption and patching.
  • Manage device provisioning, MDM enrollment, and zero-touch laptop deployment.
  • Maintain evidence for IT controls to support audits, security questionnaires, and reviews.
  • Handle day-to-day IT employee support and document IT procedures.
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