Senior Project Manager, Professional Services
New
R
RubrikProfessional Services
Remote (AUS and APAC Time Zone), AUS and APAC Time ZoneFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 8+ years
- Required Skills
- Project ManagementJiraStakeholder managementChange ManagementConfluenceGoogle WorkspaceAsana
Requirements
- 8+ years of direct Project Management experience delivering customer-facing, enterprise technical projects within a Professional Services or Consulting organization.
- PMP (Project Management Professional) certification.
- Proven experience building or scaling PMO governance models supported by standard delivery methodologies and project health tracking processes.
- Track record of managing multiple complex, high-visibility client engagements concurrently in a fast-paced technology environment.
- Demonstrated experience mentoring, coaching, and developing junior to mid-level project managers.
- Expert knowledge of modern project management tools (e.g., Smartsheet, Jira, Confluence, Asana).
- Proficiency with Google Workspace.
- Exceptional executive communication, stakeholder management, negotiation, and conflict resolution skills.
Responsibilities
- Lead end-to-end delivery of complex, concurrent, enterprise-level customer projects from kickoff to sign-off.
- Prepare enterprise customers for deployment, establish success criteria, track deliverables, and manage resources, budgets, and deadlines.
- Proactively identify, track, and mitigate project risks and technical dependencies.
- Serve as the single point of contact and escalation owner for customer executives and internal cross-functional teams.
- Partner with leadership to build, refine, and maintain the PMO governance framework and standard operating procedures.
- Audit project workflows and delivery tools to drive operational efficiency and customer satisfaction.
- Assist in establishing best practices for resource allocation, utilization tracking, and project health reporting.
- Mentor associate and mid-level PMs on client management, conflict resolution, and scope control.
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