Director/Sr. Director for Partnership Operations
New
J
JobgetherHigher Education EdTech
Based in the United StatesFull-TimeDirector
SalaryCompetitive base salary of $120,000–$170,000 USD
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Job Details
- Languages
- English
- Experience
- 10+ years
- Required Skills
- Project ManagementData AnalysisSalesforceOperations ManagementProcess improvement
Requirements
- 10+ years of professional experience in operations, particularly in higher education partnerships, business development, or account management.
- Advanced hands-on experience configuring and managing Salesforce dashboards, reports, and workflows.
- Proven experience leading large-scale, complex, cross-functional projects and organizational change initiatives.
- Strong understanding of process improvement methodologies such as Lean or Six Sigma.
- Analytical and data-driven mindset with the ability to translate complex information into actionable insights.
- Exceptional project management, prioritization, and problem-solving capabilities.
- Strong emotional intelligence and collaborative leadership skills in a matrixed environment.
- Full professional fluency in English.
- Ability to work independently in a fast-paced, distributed organization.
- Experience with Slate or university database systems is a plus.
- Master’s degree in Business, Operations, Technology, or a related discipline is preferred.
Responsibilities
- Lead operational strategy for the University Partnerships function to ensure alignment with organizational objectives and enrollment goals.
- Configure and oversee standardized reporting processes across Salesforce and external platforms.
- Manage the Post-Verto Planning function to support student transitions to partner universities.
- Identify operational bottlenecks and design scalable, streamlined solutions.
- Establish, track, and communicate department-wide KPIs and OKRs.
- Serve as the business-side product owner and technology liaison for Salesforce, Partner Portal, and other operational systems.
- Lead technical scoping and business process development for system enhancements and integrations.
- Act as a strategic advisor and proxy to the Chief Strategy Officer, driving follow-through on organizational initiatives.
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