Business Operations Manager, Systems & Automation
J
JobgetherBusiness Operations
Fully remote work from anywhere in the United States., 10 a.m. to 6 p.m. Eastern collaboration window, with flexibility outside those hours.Full-TimeManager
Salary$115,000–$145,000 annual salary range
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Job Details
- Experience
- 4+ years
- Required Skills
- SQLRESTful APIsStakeholder management
Requirements
- 4+ years of experience in operations, revenue operations, sales operations, business systems, implementation, or a related function.
- Demonstrated experience building tooling rather than solely managing processes.
- Proven track record of shipping operational or business systems that were actively used.
- Strong software development capabilities (writing/maintaining APIs, working in code repositories).
- Proficiency in querying production databases with SQL.
- Experience scripting against third-party APIs.
- Strong familiarity with AI-assisted development and productivity tools (e.g., Claude).
- Understanding of the complete customer lifecycle and data flow.
- Solid understanding of systems thinking, integrations, and workflow design.
- Ability to work effectively with both senior stakeholders and frontline employees.
- Strong communication, documentation, and stakeholder-management skills.
- Ability to take full ownership of systems, including troubleshooting and resolution.
Responsibilities
- Build systems that streamline new-location activation and onboarding.
- Develop reporting and data pipelines for client reporting and billing preparation.
- Build revenue reporting and forecasting visibility.
- Own cross-functional data and integrations, including commercial and contract information.
- Lead system adoption and enablement through training and communication.
- Establish and manage a transparent intake and prioritization process for system requests.
- Conduct discovery with stakeholders to define and solve operational pain points.
- Design connected, scalable systems and reliable fallback processes.
- Maintain clear technical and operational documentation.
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