Center of Excellence - Marketing Services Manager
New
J
JobgetherMarketing
Based in United StatesFull-TimeManager
SalaryAnnual hiring range of $143,100–$149,705.56
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Job Details
- Experience
- Bachelor’s degree with approximately 12+ years of relevant professional experience, or an advanced degree with approximately 8+ years of relevant experience; at least 8 years of experience in creative, digital, or integrated marketing environments.
- Required Skills
- Project ManagementStakeholder managementBudget management
Requirements
- Bachelor’s degree with approximately 12+ years of relevant professional experience, or an advanced degree with approximately 8+ years of relevant experience.
- At least 8 years of experience in creative, digital, or integrated marketing environments.
- Significant experience managing and developing large, multidisciplinary teams in a fast-paced organization.
- Proven experience managing marketing operations with a data-driven and financially disciplined approach.
- Demonstrated ability to manage marketing budgets, secure funding, oversee expenses, and evaluate financial performance.
- Strong project and program management capabilities, including resource allocation, deadline management, workflow coordination, and delivery oversight.
- Experience establishing KPIs, service-level agreements, operational targets, and performance reporting.
- Strong analytical and problem-solving skills, with the ability to use data to identify capacity constraints, improve processes, and guide decisions.
- Excellent communication and stakeholder-management skills, with the ability to collaborate effectively with senior leaders, sales teams, vendors, and cross-functional partners.
- Ability to operate effectively amid changing priorities, fluctuating demand, market pressures, and evolving business requirements.
- Strong leadership, coaching, organizational, and prioritization skills.
- Comfortable working remotely while maintaining availability for occasional travel to a designated office location as requested.
Responsibilities
- Lead the internal Marketing Center of Excellence, overseeing multidisciplinary professionals across creative, digital, campaign management, content, and media.
- Manage the end-to-end production and delivery of digital, creative, content, and integrated marketing campaigns.
- Ensure marketing initiatives are delivered on schedule, aligned with brand standards, within approved budgets, and against agreed quality expectations.
- Establish and improve standardized workflows, operating procedures, and production processes to increase efficiency and scalability.
- Conduct regular capacity and utilization analyses to anticipate workload peaks, balance resources, and optimize team allocation.
- Develop capacity plans and adjust staffing and priorities in response to changing demand, product launches, seasonal campaigns, and market conditions.
- Serve as a people leader by coaching, developing, and motivating a multidisciplinary team of marketing and creative professionals.
- Establish operational targets, KPIs, and service-level expectations covering delivery timelines, quality, productivity, and customer satisfaction.
- Own financial and performance accountability for the marketing function, including budgets, expenses, revenue or cost recoveries, and financial forecasting.
- Help secure and manage marketing funding while ensuring resources are deployed effectively against business priorities.
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