Staff Clinical Product Specialist
New
S
SmarterDx (Private)Healthcare Technology
Remote (United States)Full-TimeStaff
Salary$250k to $260k base + bonus
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Job Details
- Experience
- At least 5 years of patient-care experience, including at least 2 years of inpatient care.
- Required Skills
- PythonSQLData AnalysisPrompt EngineeringGenerative AI
Requirements
- MD or DO degree.
- At least 5 years of patient-care experience.
- At least 2 years of inpatient care experience.
- Strong knowledge of clinical documentation, patient safety, and healthcare quality.
- Experience analyzing quality data and presenting findings to cross-functional stakeholders.
- Ability to translate clinical risks into product requirements and prioritization recommendations.
- Experience training, auditing, or supervising clinical staff or reviewers.
- Familiarity with generative AI, machine-learning evaluation, or healthcare technology.
- Strong written, verbal, and analytical skills.
- Collaborative leadership style.
Responsibilities
- Partner with Product and Engineering leadership on clinical decisions related to Trust & Safety, error-detection modules, and root cause analysis.
- Monitor errors in AI-generated clinical summaries and notes using human annotations, AI surveillance, and client feedback.
- Create and validate automated root cause analyses of AI errors and conduct manual root cause analysis when needed.
- Collaborate with product teams to review error trends, define needed repairs, inform prioritization, and escalate urgent patient-safety risks.
- Provide clinical leadership for SafeRead, a human-in-the-loop review system, focusing on reviewer performance and accuracy.
- Support SafeRead operations including reviewer scheduling, hiring, training, and auditing.
- Refine clinical error taxonomies and severity definitions in partnership with Data Science and Analytics.
- Collaborate on clinical prompt engineering, testing, and optimization of AI adversarial-detection systems.
- Manage and supervise Associate Clinical Specialist work.
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