Director, Innovative Customer Data Product Lead
New
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NovartisPharmaceutical / Healthcare
This position can be based remotely anywhere in the U.S.Full-TimeDirector
SalaryUSD 185500 - 344500 / year
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Job Details
- Experience
- Minimum 10+ years of experience in pharmaceutical, healthcare, technology, data, analytics, or consulting; minimum 5+ years of domain expertise in customer data.
- Required Skills
- Product Management
Requirements
- Bachelor's degree in a related field required; Master of Science and/or MBA strongly preferred.
- Minimum 10+ years of experience in pharmaceutical, healthcare, technology, data, analytics, or consulting.
- Minimum 5+ years of domain expertise in customer data, payer/HCP data, omnichannel analytics, and commercial analytics.
- Proven experience defining product vision, roadmap, prioritization, and value measures in a complex matrixed environment.
- Strong understanding of semantic data products, data quality, metadata, lineage, and AI-ready consumption patterns.
- Experience partnering with cross-functional teams to execute strategy and scale data products.
- Excellent communication skills with the ability to translate business needs into technical requirements.
- Ability to bridge technical requirements with business needs.
- Ability to thrive in a fast-paced environment and manage ambiguity.
- Ability to travel up to 20% of the time.
Responsibilities
- Own the product strategy, roadmap, prioritization, and lifecycle management for Payer, HCP, Omnichannel, and Engagement data products.
- Define products by embedding business meaning, semantic definitions, reusable measures, standards, metadata, and lineage.
- Work closely with Data Enablement Organization (DEO) to translate strategy into executable plans and remove operational barriers.
- Partner across business, analytics, technology, and data teams to prioritize high-value capabilities and reduce duplication.
- Drive product adoption, stakeholder engagement, performance management, and continuous enhancement based on user feedback.
- Establish product standards, governance routines, intake processes, and service expectations to ensure reliability and compliance.
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