Senior Receivables Agent
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Altus Receivables ManagementDebt Recovery
This is a remote position for candidates residing and working inside the United StatesFull-TimeSenior
Salary$48,000 base salary per year plus commission of 16% over monthly threshold of $35,000.
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Job Details
- Experience
- 10+ years
- Required Skills
- Microsoft ExcelMicrosoft OfficeNegotiationAccount Management
Requirements
- 10+ years of commercial B2B collections experience within a third-party collection agency environment.
- Demonstrated success recovering high-balance commercial receivables.
- Strong negotiation, persuasion, and conflict-resolution skills.
- Ability to navigate complex account disputes and competing stakeholder interests.
- Excellent verbal and written communication skills.
- Strong business acumen and understanding of commercial credit and collections practices.
- Exceptional attention to detail and organizational skills.
- Proficiency with Microsoft Office applications, including Excel.
Responsibilities
- Manage a portfolio of large and complex commercial receivable accounts.
- Develop and execute strategic recovery plans to maximize collection results and client satisfaction.
- Contact business decision-makers through phone, email, and written correspondence to negotiate payment resolutions.
- Review account documentation including contracts, invoices, purchase orders, statements, payment history, and supporting records.
- Analyze account status, payment trends, disputes, and financial information to determine the most effective recovery approach.
- Negotiate payment in full, settlements, structured payment arrangements, and other mutually beneficial resolutions.
- Build productive relationships with debtors while maintaining a firm and professional approach to account resolution.
- Collaborate with clients, Client Support Representatives, sales teams, and management to resolve disputes and remove barriers to payment.
- Identify accounts requiring escalation and recommend litigation, legal placement, or closure when appropriate.
- Meet or exceed monthly recovery, fee generation, productivity, and quality objectives.
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