Regional Operations Manager
J
JLLFacilities Management
United KingdomFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 5 years relevant experience
- Required Skills
- Microsoft ExcelChange Management
Requirements
- Degree educated or minimum 5 years of relevant experience.
- Knowledge of the Mechanical and Electrical (M&E) engineering maintenance sector.
- Proven track record of managing performance to a set of KPIs within a regional business unit.
- Knowledge of logistical and operational planning.
- Experience in driving change and organisational transformation.
- Extensive experience in Facilities Management at a similar level.
- Excellent customer service skills.
- Competent working knowledge of M&E or Fabric disciplines.
- Computer literacy in Word, Excel, and Outlook.
- Formal Hard FM qualification (desirable).
- NEBOSH or IOSH Managing Safely certified (desirable).
- Customer Services qualification or equivalent (desirable).
Responsibilities
- Leverage IT platforms and reporting to improve productivity, efficiency, and performance.
- Ensure compliance with Health, Safety and Environmental policies and procedures.
- Manage routine inspections in accordance with annual maintenance programmes and KPIs.
- Maintain consistent operational performance and service levels to ensure customer satisfaction.
- Ensure adherence to Quality Assurance procedures and implement change processes.
- Pro-actively manage Health & Safety to provide a safe working environment.
- Manage P&L and commercial matters for the region.
- Conduct regular one-to-one meetings and annual appraisals for direct reports.
- Provide coaching, objectives, and succession planning for the team.
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