Software Support Engineer
New
T
TopstepFinancial Trading Platform
Location: United StatesFull-TimeMiddle
Salary$120,000 - $150,000
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Job Details
- Experience
- 3 to 5 + years
- Required Skills
- SQLElasticSearchKibanaTypeScriptC#.NETReactDatadogPostmanDistributed Systems
Requirements
- 3 to 5+ years of professional software engineering experience in production systems.
- Fluency in C# / .NET for back-end services.
- Working proficiency in React (TypeScript preferred).
- Strong debugging instincts in distributed systems.
- Foundational SQL knowledge with active, hands-on experience.
- Hands-on experience with an observability or logging stack (e.g., Datadog, Elasticsearch/Kibana).
- Proficiency reading and triaging API logs and HTTP traffic.
- Comfortable using tools such as Postman for request/response validation.
- Excellent written communication skills for investigation documentation.
- Demonstrated ownership of features end-to-end (design, ship, support).
Responsibilities
- Drive engineering-routed escalations from reproduction through resolution.
- Write production code across C#/.NET back-end services and React front-end.
- Build and maintain internal admin tooling and operator surfaces.
- Lead complex investigations across distributed traces and database states.
- Participate in the Trading Platform on-call rotation and respond to production incidents.
- Identify and implement improvements to observability, dashboards, and automated diagnostics.
- Partner with Product, QA, and Cloud Ops teams to resolve issues and improve platform stability.
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