Remote Client Relations Advisor
New
D
Destination CareersTravel and Hospitality
RemoteFull-TimeMiddle
Salary not disclosed
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Job Details
- Required Skills
- Customer service
Requirements
- Background in customer service, ideally within travel, tourism, or hospitality.
- Excellent written and verbal communication skills.
- High attention to detail and strong organizational habits.
- Proactive mindset.
- Tech-savvy with the ability to learn new systems and booking tools quickly.
- Genuine enthusiasm for travel and helping others create memorable experiences.
Responsibilities
- Respond to client inquiries across various channels including email, phone, and messaging.
- Support clients with booking modifications, cancellations, and special travel requests.
- Provide accurate information regarding destinations, travel documentation, and agency processes.
- Follow up with clients to confirm travel plans and gather feedback post-trip.
- Address client concerns with empathy and efficiency to ensure satisfaction.
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