Social Media & Email Marketing Manager

Philippines, Australian Eastern Standard Time (AEST) business hoursFull-TimeManager

Salary not disclosed

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Job Details

Minimum 5 years of experience in social media management or email marketing within retail or e-commerce.
Advanced hands-on proficiency with Meta Business Suite managing Facebook and Instagram accounts.
Advanced expertise in Klaviyo managing campaigns, flows, customer segmentation, and reporting.
Intermediate to advanced skill in Canva and generative AI tools such as ChatGPT or Claude.
High level of written English communication proficiency.
Data-driven mindset with proven capability to interpret metrics and adjust marketing strategies.
Reliable hardware setup with minimum i5/i7 10th Gen processor, 16GB RAM, dual monitors, and high-speed internet with a backup connection.

Plan and maintain organic content calendars for Facebook and Instagram.
Write, create, and schedule engaging organic social media posts.
Manage all day-to-day operations within Meta Business Suite.
Prepare eye-catching graphics and creative assets using Canva and AI tools.
Monitor and respond promptly to routine social media comments and messages.
Build and dispatch Klaviyo email campaigns, newsletters, promotions, and product launches.
Create and maintain automated email flows including welcome, abandoned cart, post-purchase, and win-back sequences.
Segment customer lists effectively based on engagement behaviour and purchase history.
Conduct systematic A/B testing across subject lines, body content, offers, and send times.
Monitor performance and compile reports on engagement, open rates, click-through rates, conversions, and revenue.

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