Sales Support Specialist
New
M
Motorola SolutionsTechnology
PolandFull-TimeMiddle
SalaryCompetitive salary and bonus schemes
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Job Details
- Languages
- Fluent in English
- Experience
- 1–3 years
- Required Skills
- Data AnalysisMicrosoft Power BISalesforceTableauMicrosoft ExcelData visualizationGoogle SheetsCRM
Requirements
- Bachelor’s degree in Business Administration, Data Analytics, Information Systems, or a related field.
- 1–3 years of experience in Sales Operations, CRM Administration, Data Analysis, or a similar data-centric role.
- Previous experience working with or supporting a B2B sales team.
- Hands-on experience with major CRM platforms (preferably Salesforce and Zoho).
- Advanced proficiency in Microsoft Excel or Google Sheets, including Pivot tables and VLOOKUPs.
- Meticulous attention to detail and ability to maintain information accuracy.
- Strong written and verbal communication abilities.
- Proactive approach to problem-solving and implementing long-term solutions.
- Fluent in English.
Responsibilities
- Monitor daily CRM inputs from the International Sales team to ensure data accuracy and completeness.
- Conduct regular audits to identify and resolve duplicate entries, missing information, and formatting errors.
- Enforce data entry standards and provide ongoing training to sales representatives.
- Execute bulk data updates, imports, and exports while maintaining strict data hygiene.
- Partner with the Forecasting team to provide real-time data for revenue and pipeline modeling.
- Generate weekly and monthly sales reports, dashboards, and performance metrics.
- Investigate and reconcile discrepancies between sales activities and forecasting reports.
- Serve as the primary point of contact for CRM troubleshooting and data inquiries.
- Identify process bottlenecks and propose actionable improvements to data collection.
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