Solutions Architect Lead
New
J
JobgetherB2B SaaS, FinTech
Based in CanadaFull-TimeLead
SalaryCA$185,000–CA$250,000
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Job Details
- Experience
- 7+ years of hands-on experience in implementation management, integrations engineering, technical account management, solution architecture, systems analysis, or a comparable technical customer-facing role; 3+ years of experience in B2B SaaS
- Required Skills
- PythonSQLBashRubyGoRESTful APIsJSONSaaSPostman
Requirements
- 7+ years of hands-on experience in implementation management, integrations engineering, technical account management, solution architecture, systems analysis, or a comparable technical customer-facing role.
- 3+ years of experience in B2B SaaS, ideally within payments, fraud, risk, compliance, financial technology, or a closely related domain.
- Strong understanding of APIs, integrations, web technologies, and technical solution design.
- Experience working with API specifications such as OpenAPI and analyzing JSON payloads.
- Working knowledge of SQL querying and the ability to investigate technical issues using data.
- Experience writing scripts or building internal tools using technologies such as Bash, Python, SQL, Ruby, Golang, or Postman.
- Leadership experience and the ability to coach, develop, and motivate integration professionals.
- Strong project management, organization, and prioritization skills, with the ability to manage multiple initiatives simultaneously.
- Excellent written and verbal communication skills.
Responsibilities
- Lead and develop a high-performing integration team focused on successful client onboarding and scalable technical solutions.
- Manage end-to-end client onboarding, providing technical guidance and support throughout implementation.
- Analyze customer requirements from both technical and functional perspectives and design practical solutions aligned with platform capabilities.
- Develop and maintain API specifications, SDK documentation, integration guides, technical resources, and support documentation.
- Manage implementation projects from planning through deployment, ensuring quality, timelines, risk mitigation, and delivery milestones remain on track.
- Coordinate with internal and external technical teams to resolve integration challenges and drive projects through completion.
- Identify opportunities to improve implementation processes, documentation, and technical tooling.
- Serve as a key customer advocate by providing product feedback and identifying recurring technical or functional needs for internal stakeholders.
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