Forward Deployed Engineer
New
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Pearl TalentSoftware Engineering
Mexico City, Mexico; New York, United States; California, United States; Cairo, Egypt; Central Luzon, Philippines; São Paulo, Brazil, 9:00 AM–6:00 PM ETFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- C1+ English (CEFR)
- Experience
- 3+ years
- Required Skills
- Backend DevelopmentPythonETLFull Stack DevelopmentOAuth
Requirements
- 3+ years in a software engineering role with direct client- or field-facing exposure (solutions engineering, implementation engineering, or technical consulting).
- Full-stack or backend proficiency with hands-on production code experience—reading and writing code, not configuration-only work.
- Demonstrated experience building custom integrations, scripts, or internal tooling to connect a core product with external client systems.
- Track record of owning technical implementations end-to-end: scoping, building, shipping, and supporting.
- Experience running technical discovery sessions or live debugging with client stakeholders.
- C1+ English (CEFR) language proficiency.
- Familiarity with API integrations, webhooks, and common auth patterns (OAuth, SSO).
- Familiarity with data pipelines, ETL, or scripting (Python preferred).
- Prior role blending sales engineering or customer success with hands-on coding.
Responsibilities
- Lead technical onboarding and implementation for new clients, configuring the product to fit their workflows, data, and systems.
- Build custom integrations, scripts, or lightweight tools to bridge gaps between the core product and each client's existing stack.
- Translate ambiguous client requirements into a scoped technical plan and execute it independently.
- Serve as the primary technical point of contact for assigned accounts during and after rollout.
- Run technical discovery calls and debug issues live with client stakeholders.
- Communicate solutions in terms non-technical audiences can act on.
- Identify recurring friction points across clients and feed them back to product and engineering as structured input.
- Monitor deployed solutions for reliability and performance, fixing or flagging issues before the client notices.
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