Director, Cash Management
New
J
JobgetherHealthcare Revenue Cycle
Based in the United StatesFull-TimeDirector
SalaryCompensation determined based on factors including geographic location, skills, experience, qualifications, and other job-related considerations.
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Job Details
- Experience
- 7+ years of revenue cycle management experience
- Required Skills
- Data AnalysisMicrosoft Excel
Requirements
- Bachelor’s degree in Healthcare Administration or a related field preferred; equivalent education, training, and professional experience may be considered.
- 7+ years of revenue cycle management experience within the healthcare and/or health insurance industry.
- 4+ years of supervisory, management, or leadership experience preferred.
- Demonstrated experience with global service delivery center reconciliation and payment posting required.
- Strong knowledge of healthcare revenue cycle operations, cash reconciliation, payment posting, and unapplied cash resolution.
- Demonstrated ability to analyze healthcare and denial data, identify trends, conduct root-cause analysis, and implement effective remediation strategies.
- Strong leadership and people-management capabilities, with the ability to establish performance expectations and address productivity or performance gaps.
- Excellent management-level oral, written, presentation, and interpersonal communication skills.
- Ability to interpret and apply applicable state and federal laws, regulations, and policies.
- Strong proficiency with Microsoft Outlook, Word, Excel—including pivot tables—and database software.
Responsibilities
- Oversee the day-to-day performance and effectiveness of cash management operations, including bank reconciliation, payment posting, and research and resolution of unapplied payments.
- Implement and continuously optimize cash management policies, standardized workflows, operating procedures, and best practices.
- Monitor the overall health of reconciliations and outstanding payments, developing action plans to reduce unposted cash and improve unapplied payment resolution.
- Conduct root-cause analysis and collaborate on denial mitigation strategies to address recurring payment and collection issues.
- Establish, monitor, and achieve departmental performance metrics and enterprise benchmarks to measure productivity, quality, and operational effectiveness.
- Analyze collection trends and payment-processing performance to proactively identify fluctuations, risks, and improvement opportunities.
- Lead relationships with domestic and global service delivery centers, overseeing productivity targets, performance, issue resolution, and remediation plans.
- Drive continuous improvement initiatives that increase reconciliation accuracy, cash application efficiency, operational consistency, and overall revenue cycle performance.
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