Senior Manager Client Operations
New
J
JobgetherHealthcare Revenue Cycle
Based in the United StatesFull-TimeManager
Salary not disclosed
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Job Details
- Required Skills
- Data AnalysisProcess improvement
Requirements
- Demonstrated experience leading teams in a healthcare revenue cycle, medical billing, or client operations environment.
- Proven experience managing managers or other leaders with a track record of improving team performance.
- Deep understanding of revenue cycle operations, including accounts receivable, billing, and reconciliation.
- Ability to leverage operational metrics, dashboards, and data analysis to drive measurable improvements.
- Strong client-facing communication skills to build relationships and address complex concerns.
- Excellent leadership and coaching abilities to develop employees and manage performance.
- Strong organizational skills to manage multiple clients, deadlines, and initiatives simultaneously.
- Experience in strategic planning, process improvement, and project development.
- Ability to collaborate effectively with senior leadership, stakeholders, and external vendors.
- Capacity to work independently in a fully remote environment.
Responsibilities
- Lead and develop revenue cycle managers and associates through coaching and performance management.
- Drive operational excellence by ensuring established metrics for service, quality, and productivity are met.
- Manage end-to-end accounts receivable workflows, billing timelines, and payment reconciliations.
- Cultivate client relationships through proactive communication and actionable reporting on operational performance.
- Lead performance improvement initiatives and strategic planning to optimize workflows and outcomes.
- Collaborate with internal departments, Human Resources, and vendors to resolve complex operational challenges.
- Oversee month-end reporting, fee schedule updates, and client billing reconciliations.
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