Remote Care Coordinator Nurse
8
86BordersHealthcare
United States, Monday - Friday, 8:30am - 4:30pm CSTFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- Spanish
- Experience
- 2+ years experience as a care coordinator, case manager, community health worker, pharmacy technician, or social worker; 1+ years of remote work experience
- Required Skills
- EHR
Requirements
- Active and unrestricted Licensed Vocational Nurse / License Practical Nurse (LVN/LPN) or Registered Nurse (RN) license.
- 2+ years experience as a care coordinator, case manager, community health worker, pharmacy technician, or social worker.
- 1+ years of remote work experience.
- Dedicated home office for remote work.
- Experience working with Medicaid and/or Dual Eligible patients.
- Experience working with customers over the phone and by text message.
- Experience documenting case notes in a care management or electronic health record platform.
- Experience with motivational interviewing.
- Strong interpersonal, communication, and problem-solving skills.
- Bilingual fluency in Spanish preferred.
- Experience with Apple computers preferred.
Responsibilities
- Conduct outreach to motivate, facilitate, and educate members about the benefits of programs.
- Conduct assessments of the member’s status and develop a care plan with the member to address their goals.
- Evaluate individual member care needs and communicate medical information to health care professionals.
- Manage a caseload of members to ensure expedient contact is made with each member.
- Facilitate coordination of care with providers and schedule appointments as needed.
- Identify and help address needs related to Social Determinants of Health.
- Coordinate and complete correspondence according to established workflows.
- Document actions taken in a care management platform.
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