Remote Customer Support Agent (P&C)
New
J
Jerry.aiInsurance Technology
Jerry.ai is only able to hire full-time hourly employees who currently reside in AZ, FL, GA, NV, NY, NC, TN, TX, UT, or VA.Full-TimeMiddle
SalaryHourly wage: $19.00 - 21.00
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Job Details
- Experience
- 2+ years
- Required Skills
- Customer support
Requirements
- 2+ years of experience working in a call center environment
- Ability to multitask and manage multiple competing priorities
- Passionate about helping others
- Must obtain P&C license within 60 days after starting (paid for by company)
- Currently reside in AZ, FL, GA, NV, NY, NC, TN, TX, UT, or VA
Responsibilities
- Respond to inbound calls from existing customers
- Process service requests such as adding/removing vehicles and drivers, adding lienholder information, and sending policy documents
- Help customers with questions regarding existing insurance policies, coverage, and benefits
- Make changes to existing insurance policies as requested by customers
- Work to retain Jerry policyholders by actively finding solutions for customers at risk of cancellation
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