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Roadie

👥 1-10💰 $37,000,000 Series C almost 6 years agoInternetAutomotiveShippingAppsSoftware💼 Private Company
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Roadie is a company that specializes in leveraging technology to enhance logistics and delivery services, seeking innovative talent to better serve their customers.

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Jobs at this company:

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🔥 Customer Operations Partner
Posted 6 days ago

🧭 Full-Time

🔍 Logistics

  • 2+ years of experience in customer support, operations, or a related role.
  • Proficient with customer account tools such as Salesforce and Confluence.
  • Demonstrated ability to build and maintain relationships with corporate and enterprise customers.
  • Excellent communication skills, both written and verbal.
  • Ability to manage complex projects and thrive in a fast-paced environment.
  • Self-motivated with the ability to navigate uncertainty.
  • Experience with Excel, PowerPoint, and other Office products.

  • Manage projects and implementations for strategic Roadie partners.
  • Oversee day-to-day deliverables for assigned accounts, ensuring compliance with Service Level Agreements.
  • Promote customer retention and success through high-quality service.
  • Build strong relationships with account stakeholders.
  • Create and run reports on account performance, analyzing results to share with stakeholders.
  • Prioritize and escalate issues in collaboration with departments to ensure success.
  • Develop expertise in Roadie’s systems and resources.
Posted 6 days ago
Apply