Senior Platform Engineer
New
R
REW TechnologySoftware Engineering
Remote EU, 9:00 AM – 6:00 PM ESTContractSenior
Salary not disclosed
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Job Details
- Required Skills
- AWSSQLKubernetesC#.NETDistributed Systems
Requirements
- Hands-on experience troubleshooting production workloads in AWS.
- Familiarity with core AWS services backing enterprise apps (compute, database, networking, load balancing, monitoring).
- Experience with Apigee or similar API gateways in a production environment.
- Ability to debug API failures, timeouts, policy issues, and routing problems.
- Strong working knowledge of Kubernetes concepts (pods, deployments, services, scaling).
- Experience using Rancher or comparable tooling for cluster and workload management.
- Proficiency in C# and .NET, especially for API and service-oriented architectures.
- Proven track record providing production support for complex, multi-tier applications.
- Strong analytical and problem-solving skills with a focus on end-to-end issue ownership.
- Available to work 9:00 AM – 6:00 PM EST.
Responsibilities
- Provide US-hours production support for Product Catalog, focusing on connection, latency, and general performance issues.
- Triage and troubleshoot issues across the AWS, Apigee, Rancher/Kubernetes, C# services, and database layers.
- Investigate and resolve problems with API calls, including timeouts, missing logs, and routing/connection failures.
- Collaborate with offshore teams who implemented the AWS migration to stabilize and optimize the current environment.
- Work with Product Catalog stakeholders to identify root causes and drive sustainable fixes.
- Support and optimize the C# codebase that powers Product Catalog and its API integrations.
- Develop proficiency in Product Catalog's rules engine and SQL-based rules storage.
- Participate in knowledge sharing and documentation to reduce single-point-of-failure risk.
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