University Operations Coordinator
New
S
StarRezStudent housing software
US - RemoteFull-TimeMiddle
Salary48,000 - 60,000 USD per year
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Job Details
- Experience
- 2+ years
- Required Skills
- Project ManagementJiraCustomer SuccessGoogle WorkspaceSlack
Requirements
- 2+ years of experience in project management, implementation, customer success, or a related field
- Strong organizational and time management skills, with the ability to manage multiple projects simultaneously
- Excellent verbal and written communication skills, with the ability to build strong relationships with university partners
- Ability to collaborate with cross-functional teams, including technical and non-technical stakeholders
- Proficiency in project management tools (e.g., JIRA, Monday.com) and collaboration tools (e.g., Google Workspace, Slack)
Responsibilities
- Oversee the full onboarding process for new university partners, ensuring an efficient and successful platform launch
- Serve as a primary point of contact for university stakeholders (including but not limited to housing, IT, and legal staff) throughout the onboarding process
- Collaborate cross-functionally with College Pads and StarRez teams to facilitate smooth platform implementations
- Work with university partners to roll out new features, tools, and enhancements post-launch
- Manage project timelines, milestones, and deliverables to keep implementation projects on track
- Set up demo environments for prospective university partners to showcase platform capabilities
- Identify opportunities to streamline the implementation process and enhance partner satisfaction
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