Travel Intelligence Specialist
New
M
MarchayLuxury Travel
United StatesFull-TimeMiddle
SalaryAnnual salary with a performance-based, discretionary bonus
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Job Details
- Required Skills
- ResearchClient relationship managementCRM
Requirements
- Seasoned travel professional.
- Deep research and intelligence-gathering capabilities.
- Journalistic curiosity regarding luxury travel trends and destinations.
- Experience managing full client journeys including consultation, booking, and logistics.
- Detail-oriented with a global perspective.
- Proficiency in CRM systems for trip records.
- Ability to work independently within a high-performing remote team.
- Strong organizational skills to manage multiple trips simultaneously.
Responsibilities
- Develop and manage customized travel itineraries for Marchay’s luxury members.
- Collaborate with team members to research destinations, accommodations, and experiences tailored to client preferences.
- Coordinate bookings including hotels, transportation, activities, and special requests with global suppliers.
- Provide highly personalized client service and relationship management throughout the travel planning and execution process.
- Maintain accurate and organized trip records in CRM systems.
- Stay up to date with luxury travel trends, new destinations, and partner offerings to provide insightful recommendations.
- Work efficiently in a fast-paced environment managing multiple trips simultaneously.
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