AI Ops Engineer - Professional Services
A
AgiloftLegalTech SaaS
United StatesFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 2–4 years
- Required Skills
- PythonSaaSPrompt EngineeringLangChain
Requirements
- Bachelor's degree in Computer Science, Information Systems, or equivalent experience.
- 2–4 years building AI, automation, or technical implementation solutions.
- Strong Python skills for automation, APIs, and AI workflows.
- Experience building agentic workflows using LLM frameworks (LangGraph, LangChain, Mastra, n8n, Tines, or similar).
- Experience with AI-assisted development tools (Claude Code, OpenAI Codex, or similar).
- Knowledge of RAG, embeddings, vector databases, prompt engineering, tool use, and agent memory.
- Ability to independently design, build, and iterate AI solutions.
- Experience working across technical and business stakeholders.
- Strong documentation and governance discipline.
- SaaS industry experience required.
- Passion for applying AI to solve real business problems.
Responsibilities
- Design, build, and maintain AI-powered workflows, automations, and tooling that improve Professional Services delivery.
- Develop agentic workflows, prompt-based tools, and lightweight AI applications using approved platforms.
- Translate delivery challenges into prioritized AI solutions in partnership with PS leadership.
- Coach and collaborate with PS AI Builders to improve AI delivery maturity.
- Monitor, test, document, and continuously improve deployed AI solutions.
- Build automation that reduces manual Agiloft configuration, testing, and validation effort.
- Develop and deliver training programs to drive AI adoption across the Professional Services organization.
- Ensure all AI solutions comply with AI Builders Program standards and governance policies.
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