Senior QA Analyst, Secure Remote Access
New
K
Keeper SecurityCybersecurity Software
Remote, USFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 5+ years
- Required Skills
- AgileJiraTestRailDevOpsNetworking
Requirements
- 5+ years of experience in software quality assurance, QA analysis or a related testing role
- Experience testing complex enterprise software, infrastructure products or security-sensitive applications
- Strong understanding of networking concepts and client-server communication
- Hands-on experience testing protocols such as SSH, RDP, VNC, database protocols (MySQL, PostgreSQL, SQL Server), or Kubernetes remote access
- Experience with functional, integration, regression and system-level testing
- Strong troubleshooting skills, including the ability to analyze logs, reproduce complex defects and isolate root causes
- Experience testing across Windows, Linux and/or macOS environments
- Familiarity with cloud environments, virtualization and DevOps workflows
- Experience working with APIs, databases or backend services as part of end-to-end testing
- Strong understanding of authentication, authorization and secure access concepts
- Experience using defect tracking and test management tools such as Jira, TestRail or similar
- Ability to work closely with Engineering and Product teams in an Agile development environment
- Ability and willingness to use AI-assisted tools effectively to improve test development, analysis, troubleshooting and documentation
- Bachelor’s degree in Computer Science, Engineering, Information Systems or a related field, or equivalent practical experience
Responsibilities
- Design and execute test plans for Keeper Connection Manager features and secure remote access workflows
- Perform functional, integration, regression, system and exploratory testing across KCM components
- Validate remote access workflows using protocols such as SSH, RDP and VNC
- Test KCM behavior across different operating systems, network conditions and enterprise environments
- Validate authentication, authorization, session management, access controls and encrypted communication workflows
- Reproduce, document and track defects with clear technical detail, logs and steps to reproduce
- Work closely with Engineering to troubleshoot complex issues involving networking, connectivity, performance and system behavior
- Validate new KCM integrations and deployment configurations across cloud and on-premises environments
- Build and maintain test cases, regression suites and QA documentation to improve release confidence
- Participate in sprint planning, requirement reviews and release validation activities
- Use AI-assisted tools such as Claude, ChatGPT or similar platforms to support test design, troubleshooting, defect analysis and documentation
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