Salesforce Business Systems Analyst
New
G
GroundTruthAdvertising Technology
IndiaFull-TimeMiddle
Salary not disclosed
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Job Details
- Required Skills
- Business AnalysisData AnalysisSalesforceCRM
Requirements
- University degree or requisite professional certification.
- Experience partnering with Sales, Revenue Operations, Customer Success, or other go-to-market teams.
- Strong understanding of sales processes, pipeline management, forecasting, and CRM best practices.
- Experience evaluating business processes and defining solution requirements for a Salesforce platform.
- Experience defining executive-level reporting and dashboard requirements.
- Ability to influence stakeholders through thoughtful, well-framed recommendations.
- Ability to balance technical possibilities with business priorities.
- Experience collaborating with Salesforce administrators or developers to hand off requirements and oversee delivery.
Responsibilities
- Partner with Sales, Customer Success, and Operations leaders to identify Salesforce enhancement opportunities.
- Evaluate and simplify business workflows to reduce manual effort and improve operational efficiency.
- Act as a strategic advisor by uncovering the underlying 'what' and 'why' behind business requests.
- Translate business challenges into clear, high-level solution recommendations for Salesforce administrators and developers.
- Analyze Salesforce data to define executive dashboard requirements and provide actionable business insights.
- Continuously evaluate platform utilization to maximize Salesforce value and support long-term growth.
- Monitor Salesforce releases to proactively suggest features that benefit the organization.
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