Business Analyst

New

PlataFintech

WorldwideFull-TimeJunior

Salary not disclosed

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Job Details

Strong analytical and structured thinking with great attention to detail.
Basic SQL knowledge, including SELECT, JOIN, WHERE, and GROUP BY.
Ability to turn ambiguous business requests into clear requirements and actionable tasks.
Ability to write clear user stories, briefs, and acceptance criteria.
Strong written and verbal communication skills in English.
Ability to work independently, take ownership of tasks, and drive them to completion.
Comfortable working with multiple stakeholders and coordinating tasks across teams.
Experience in fintech, marketplaces, e-commerce, or fast-paced product businesses is a plus.
Basic understanding of A/B testing and experimentation is a plus.
Experience with campaign automation, CRM, notification, or back-office tools is a plus.
Familiarity with Jira and Confluence is a plus.
Basic understanding of unit economics and key business metrics such as CAC and LTV is a plus.

Coordinate the setup and launch of bi-weekly promotional campaigns across push, SMS, WhatsApp, and email.
Work with campaign tools to set up communications, landing pages, and A/B tests.
Collaborate with designers and editors to prepare campaign materials and ensure readiness for launch.
Gather and structure business requirements for new features and promotional mechanics.
Translate business needs into clear user stories, use cases, customer journey maps, and acceptance criteria.
Support features throughout the delivery cycle, from requirements and design to refinement and release.
Maintain customer support scripts, back-office instructions, and notification documentation.
Monitor campaign launches and verify that communications and promotional mechanics function as expected.
Utilize data analysis to evaluate campaign results, identify issues, and support business decisions.

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