Associate Director, Revenue Operations

New

Directive ConsultingPerformance Marketing

Remote - United StatesFull-TimeManager

SalaryCompensation for this role includes a competitive base salary

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Job Details

5+ years of experience in Revenue Operations, Marketing Operations, CRM consulting, marketing automation, or a related discipline.
1–2+ years of direct people management or formal team leadership experience.
Active Salesforce Administrator Certification.
Strong hands-on Salesforce Sales Cloud administration and implementation experience.
Deep experience with Salesforce Account Engagement/Pardot, with certification strongly preferred.
Strong hands-on experience with HubSpot Marketing Hub, including automation, lifecycle management, and integrations.
Experience leading complex CRM and marketing automation implementations, audits, migrations, or optimization initiatives.
Strong understanding of lead lifecycle management, lead routing, attribution, and data governance.
Ability to lead senior-level client conversations and translate technical issues into business recommendations.

Manage and mentor a team of Revenue Operations Solution Engineers, including workload management, prioritization, coaching, and performance support.
Serve as an escalation point for complex client and technical challenges.
Own or oversee strategic client relationships, ensuring strong communication, delivery quality, and client satisfaction.
Lead and support Salesforce, HubSpot, and marketing automation audits, implementations, integrations, and optimization projects.
Design and advise on lifecycle architecture, lead management, routing, automation, CRM/MAP integrations, attribution, reporting, and data governance.
Review strategist work for technical accuracy and strategic quality before client delivery.
Partner with Account Directors and internal leadership to identify expansion and cross-sell opportunities.

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