Danish Speaking Customer Expert
New
M
Mercier Consultancy GroupConsumer Electronics
Greece, Denmark, Bulgaria, Spain, PortugalFull-Time
SalaryCompetitive Monthly Salary. 2 Extra Salaries Per Year (13th and 14th salary). Monthly Performance Bonus.
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Job Details
- Languages
- Native or fluent Danish (spoken and written)
- Required Skills
- Customer serviceCRM
Requirements
- Native or fluent Danish (spoken and written).
- Passion for consumer electronics and a desire to learn about cutting-edge technology.
- Strong communication skills and a professional, customer-centric attitude.
- Proven ability to work in a fast-paced environment.
Responsibilities
- Act as the primary point of contact for Dyson customers, offering expert advice on high-end consumer electronics.
- Provide technical troubleshooting and guidance for a wide range of innovative Dyson products.
- Ensure an exceptional customer experience by maintaining deep product knowledge in the consumer electronics sector.
- Document customer interactions accurately within our CRM systems to maintain high service standards.
- Collaborate with internal teams to resolve complex product queries efficiently and professionally.
- Stay updated on the latest consumer electronics trends to provide informed, high-value assistance to our Danish-speaking clientele.
- Meet and exceed performance metrics related to service quality and customer satisfaction.
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