Head of Product, Conversations
New
H
Help ScoutB2B SaaS
Note: This role is open to US-based applicants only.Full-TimeManager
Salary$263K - $290K
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Job Details
- Required Skills
- Data AnalysisProduct DevelopmentTeam management
Requirements
- Proven experience owning a core, daily-use product at scale.
- Experience shipping AI-powered products and understanding their success/failure metrics.
- Strong commercial product experience with ability to manage monetization and packaging.
- Ability to collaborate across teams and co-own product surfaces.
- Experience in B2B SaaS building for support teams.
- Strong technical fluency to communicate effectively with engineering regarding architecture.
- Proficiency in data analysis and self-sufficiency in pulling and using data for decision-making.
- Proven experience managing product managers while maintaining individual contributor contributions.
- Strong written communication skills for creating briefs, one-pagers, and narratives.
- Familiarity with AI tools for research synthesis, strategy testing, and rapid prototyping.
Responsibilities
- Set the vision and strategy for the Conversations group, evolving the Inbox and Copilot experience together.
- Drive the Inbox roadmap, focusing on speed, reliability, and workspace polish.
- Drive the Copilot roadmap, including AI integrations, contextual summaries, and assistance features.
- Own product monetization, designing packaging that scales with seat and AI usage.
- Partner with the Autonomy group to ensure seamless transitions between platform and workspace features.
- Engage directly with customers to identify pain points and opportunities for AI intervention.
- Collaborate with GTM and CS teams to refine product messaging and incorporate customer feedback.
- Build and manage a growing team of PMs, coaching for product craft and strategic judgment.
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