Associate Workday HCM Manager
New
K
Kognitiv Inc.Workday Consulting
United StatesFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 4+ years
- Required Skills
- Project ManagementMicrosoft ExcelChange ManagementCustomer Success
Requirements
- 4+ years relevant Workday HCM experience in customer facing roles.
- Deep knowledge of Workday Core HCM, Security, and Reporting.
- Expertise in at least one additional Workday module (e.g., Adv. Compensation, Payroll, Recruiting, Talent, Time Tracking, Absence, Learning, Benefits, Prism, BIRT).
- Proficiency in project management methodologies, change management principles, and best practices.
- Advanced Microsoft Excel skills.
- Ability to be effectively engaged on multiple, parallel projects.
- Strong client focus with the ability to understand needs and build relationships.
- Ability to prioritize and organize work to ensure timeliness with no supervision.
- Excellent communication and interpersonal skills.
- Ability to influence individuals across all levels from individual contributor to C-Suite.
- Ability and desire to manage, develop, and coach global teams in a remote environment.
- Ability to meet travel requirements (<5% a year).
Responsibilities
- Manage a portfolio of clients, including scoping, resourcing, planning, budgeting, and managing deliverables, contracts, and timelines for clients' projects.
- Provide guidance, instruction, direction, and coaching to team members to ensure projects are executed timely and with quality.
- Ensure a strong relationship is built with clients; ensure clients see Kognitiv as a valuable partner to their business.
- Measure, support, and address client satisfaction; ensure escalations are addressed and mitigated in a timely manner.
- Implement and configure Workday solutions for a global customer base.
- Assist management in monitoring and evaluating consultants' performance, providing feedback, facilitating training, and driving retention.
- Contribute to the organization's knowledge management repository.
- Act as a mentor and coach for less experienced team members.
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