E-Commerce Operations Assistant
T
The Hello TeamE-Commerce
United States, U.S. Eastern Time (New York) business hoursFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- Proficient level of English (written and spoken).
- Required Skills
- ShopifyMicrosoft ExcelDigital MarketingGoogle SheetsCustomer support
Requirements
- Proficient level of English (written and spoken).
- Experience with Amazon, Shopify, Walmart Marketplace, or similar platforms.
- Proficiency with Microsoft Office (Word, Excel, Outlook) and standard business tools.
- Experience utilizing reporting tools such as Excel, Google Sheets, Shopify, and Amazon reports.
- Ability to work U.S. Eastern Time (New York) business hours.
- Reliable computer (Windows 10 or newer), two monitors, and stable high-speed internet.
- Strong organizational, time-management, and multitasking skills.
- Ability to quickly learn new systems, software, and workflows.
- Familiarity with AI tools is preferred.
- Experience in e-commerce, operations, administrative support or related roles.
Responsibilities
- Create, optimize, and maintain product listings across various e-commerce platforms.
- Create product photos and videos using AI tools and coordinate with Fiverr freelancers as needed.
- Assist with social media marketing initiatives, including TikTok advertising campaigns.
- Manage and optimize advertisements on Amazon and other online marketplaces.
- Handle customer inquiries and provide customer support.
- Assist with packaging projects and product improvement initiatives.
- Manage returns, resolve customer issues, and help improve customer satisfaction.
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